Everyone should be able to shop with us comfortably. This page explains what we do to make ebdepop.com accessible, where we know we still have work to do, and how to reach us if you meet a barrier.

Our commitment

ebdepop is operated by NP Bandara LTD (Company No. 15006951). We want every visitor to be able to browse our store, learn about our Ceylon Ayurvedic oils, and place an order with confidence — on any device, and with any assistive technology.

We aim for ebdepop.com to meet the Web Content Accessibility Guidelines (WCAG) 2.2 at Level AA. Accessibility is ongoing work for us: we review the store as we add products and content, and we fix barriers we find as promptly as we reasonably can.

Accessibility features in place

• Readable text — our pages use clear typefaces, generous spacing and strong contrast between text and background, and text can be enlarged with your browser’s zoom without losing content.
• Keyboard-friendly navigation — our menus, links, forms and checkout can be reached and operated using a keyboard.
• Alternative text — product and editorial images carry descriptive alt text, so screen readers can describe them.
• Structured content — headings, lists and form labels are used in order, so pages are easier to follow with assistive technology.
• Responsive design — the store adapts to phones, tablets and desktops, with touch targets sized for mobile use.

Known limitations

We are a small store, and we would rather be honest than overstate where we are:

• Some images and older journal articles are still being reviewed, and alt text or heading order may occasionally be incomplete.
• Parts of checkout and payment are provided by third parties (such as Stripe and PayPal), and live chat and other embedded tools run outside our direct control — their accessibility is set by those providers.
• Some decorative elements in our brand colours, such as fine gold detailing, are decorative only; essential information is never conveyed by colour alone.
• We have not yet commissioned a formal external accessibility audit; this statement is based on our own internal review, which we repeat as the store changes.

If you need help

If any part of the store is difficult to use, if you need product information in a different format (such as larger text), or if you would like help placing an order, please contact us — we will be glad to help.

Email: support@ebdepop.com
Contact page: ebdepop.com/contact

We aim to reply within two business days. If you are reporting an accessibility barrier, telling us the page address and what went wrong helps us fix it faster for everyone.

Review

This statement was published in October 2026. We review it periodically, and whenever we make significant changes to the store.